Please take a moment to read!

We wanted to take the time to thank you for your support and trust of Twin Oaks Veterinary Hospital and to inform you of some changes that are in effect as of 11/25/2025. We have not been accepting new clients for a little over a year and a half due to veterinary shortages, but we now feel confident enough to begin taking on new clients again with our addition of Dr. Chelsea DiGregorio. With that being said, some policies are still in effect. We will continue to only check in patients until 3:30pm Monday-Friday, and until 11:00am on Saturdays. If you feel the need to be seen urgently after these set times there will be an additional $50 urgent fee added onto your bill. Most days we still have a long wait at these times and this allows us to ensure we have time to see them, treat our hospitalized patients, and update owners at the end of the day. The office will still be open until 5:00pm during the week and 12:00pm on Saturdays to pick up medications or patients. Additionally, our phone lines continue to stay tied up and it is hard to get through sometimes, so we urge you to utilize our email for questions if needed. Our email address is twinoakvet@gmail.com, and you can also message us on Facebook or through our website www.twinoaksvethospital.com. We ask that you please refrain from calling or texting our doctor’s personal phones while they are trying to take care of our patients in the clinic. We attempt to keep our messages and emails monitored hourly during business hours for urgent needs and are able to respond to most messages/emails within 24 hours. If there is a question that requires a doctor’s response, a staff member will direct it to them. 

We appreciate your patience with us as we try our best to maintain the quality of care we are known for while keeping our prices reasonable. If you have any questions or concerns please feel free to email us.